Common Roots was one of the first coffee shops/restaurants in the Twin Cities to do away with the "tip jar." Menu prices did go up, but no spare change needed to be left behind when time came to pay the tab. Net, net: cost to the customer was the same. Stress was eliminated. And staff received raises as well.
I asked the owner once how things were going. He said " ..well, very well." I stopped by CR last week for a coffee and a couple of cookies and asked the counter man what he thought. Business was reported to be strong. Customers and staff preferred the new way of doing business.
Back to those cookies I mentioned: chocolate chip with sea salt. OMG. To die. And a softy-ginger cookie? You'll have to taste it to believe its goodness. No tipping permitted. |
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